- Definitions.
- "Animal Health” in relation to Products means veterinary pharmaceutical and biological products, and their associated Supplies, including branded, generic, prescription and over-the-counter (OTC) veterinary pharmaceutical and biological products.
- "Feed” in relation to Products means animal feed, including feed containing antibiotics, non-medicated feed, and feed supplements.
- “Prescription” is an instruction written by a licensed veterinarian that authorizes an animal or group of animals to be provided medicine or treatment.
- “Seller”
for purposes of Animal Health Products and Feed Products means FBN Inputs LLC, a Delaware limited liability company or any successor-in-interest thereof.
- “Veterinary Feed Directive”
or “VFD” is a written authorization allowing animal keepers to use animal feed containing specified antibiotics in accordance with Food and Drug Administration (FDA) approved directions for use.
- Packaging and Delivery—Animal Health.
- Animal Health Products will be either shipped via common carrier or LTL service to Buyer’s designated Delivery Location or picked up. If Buyer does not pick up Products or does not accept delivery within 7 days of the Estimated Delivery Date communicated for orders or Delivery Date specified in the Sales Order Acknowledgement for any reason not otherwise covered in these Specific Terms, then the Sales Order Acknowledgment shall be deemed canceled and Buyer’s shall be liable to Seller for the 8% restocking fee provided in this Section.
- Animal Health Products requiring temperature control will be packaged by Seller in insulated packaging suitable for maintaining Product temperature within acceptable tolerances specified on the Product label for a period of 24 hours after the applicable scheduled delivery date and time. It is Buyer’s responsibility to promptly unpack and properly refrigerate any Product requiring temperature control. Seller shall not be liable for Product damage due to Buyer’s untimely Product refrigeration following delivery.
- Animal Health Products will be delivered to Buyer’s Delivery Location on a no-signature required basis. It is Buyer’s responsibility to ensure a safe and secure external delivery drop-off location is available at the designated Delivery Location and that Buyer personnel are available for receipt or prompt handling of delivered Product on the applicable scheduled delivery date and time. Seller shall not be liable for Product loss, theft or damage following delivery.
- Quantity Changes—Animal Health and Feed. If Seller is unable to deliver the full quantity (e.g., full quantity is no longer available, or the specified pack size is not available, etc.), Buyer agrees to accept and to pay for Products that differ in quantity by +/- 10%. Billing Contact will be charged the same per unit cost that is specified in the Sales Order, but the total amount due will be based on the quantity actually delivered, which may require that Seller credit Billing Contact’s account for any excess amount previously paid or Seller charging Billing Contact any additional quantities not specified above.
- Product Changes—Animal Health and Feed. If Seller is unable to deliver the Products, Seller will make every effort to try to offer a substitute product and will submit a revised Sales Order if Billing Contact and Veterinarian (if applicable) agrees to the substitution. If a substitute product is not available or Billing Contact and Veterinarian do not agree, Seller reserves the right to cancel the Sales Order and to refund the Billing Contact 100% of the Product price actually paid.
- Returns—Animal Health. Returns and exchanges are not accepted for any Animal Health Products. Replacements or discounts for damaged or wrong orders will be approved on a per order basis. Guidance on proper disposal of unused, unwanted, damaged, or expired Product is available by calling the FBN Pharmacy at (877) 218-9411.
- Returns—Feed. Returns and exchanges are not accepted for any Feed Products. Replacements or discounts for damaged or incorrectly fulfilled orders will be approved on a per order basis.
- Damages and Shortages—Animal Health and Feed. It is Buyer’s responsibility to contact the delivering carrier immediately and save all packing material for inspection in the event of damage or shortage in delivered Product. Damages and shortages must be reported promptly, in no event later than 72 hours following delivery. If the Product arrives in a state that renders it unusable in Seller’s sole determination, Seller will attempt to send a replacement. If Seller is unable to send a replacement Product in time reasonably required, Buyer may cancel the Sales Order and Seller will refund Buyer 100% of the Product price and all other charges actually paid by Buyer.
- Shipping—Animal Health and Feed. FBN is not responsible or liable for delivery errors or delays caused by the carrier or force majeure.
- Prescription Orders—Animal Health. Animal Health Products requiring a prescription can only be dispensed as written by a licensed veterinarian. The prescription must be written for the specific medication and quantity. Any changes will require a new prescription from a licensed veterinarian.
- Veterinary Feed Directive (VFD) orders. Medicated feed orders requiring a VFD as regulated by the FDA can only be fulfilled as specified in a valid VFD written by a licensed veterinarian. The VFD must be written for a specific medicated feed, quantity and herd. Any changes will require a new VFD from a licensed veterinarian.
- Usage of Products—Animal Health and Feed. Seller does not authorize anyone, its agents or employees, to recommend purchase or use of any Product sold by Seller in any manner other than according to the manufacturer's current label directions.
- EDI Requirements. Certain manufacturers of Animal Health and Feed products and regulators require distributors and retailers to report information to the manufacturer. Required information reporting includes, but is not limited to, invoice data (date, number, and other identifying invoice information), Buyer “bill to” and “ship to” information (name, address, phone number), product information (manufacturer name, SKU, product description, quantity, unit of measure, unit price, extended sales price) (collectively,“EDI Data”). Buyer expressly authorizes Seller to disclose EDI Data to Product manufacturers and regulators when and if required.
- Warranty Disclaimer. In addition to the Warranty Disclaimers contained in the Agreement, sale of Animal Health and Feed Products is subject to the following additional warranty disclaimers: SELLING PARTIES DISCLAIM TO THE FULLEST EXTENT PERMITTED BY LAW AND AS APPLICABLE TO EACH PRODUCT THAT SUCH PRODUCTS WILL CAUSE OR RESULT IN SPECIFIC ANIMAL HEALTH, RESISTANCE, IMMUNITY, NUTRITION, OR PERFORMANCE OUTCOMES OR THAT THE PRODUCTS WILL NOT RESULT IN ANY UNDESIRED SIDE-EFFECTS INCLUDING WITHOUT LIMITATION ANIMAL INJURY OR DEATH.
- Buyer’s Representations and Warranties—Animal Health and Feed. Buyer represents, warrants and covenants to Seller that (a) the Products are for agricultural use only and will be used, applied and stored in accordance with applicable local, state, and federal law and in strict compliance with the applicable Product label, (b) with respect to all animal health Products, that the Buyer is solely responsible for the selection of such Products, including whether the Products are suitable remedy for the disease or pest Buyer seeks to control, or for whatever other purpose the Buyer selects the Product for, (c) the Billing Contact listed in these Specific Terms has the power and authority to enter into this Agreement on behalf of Buyer, and (d) that Buyer is authorized and licensed, if applicable, to purchase, resell (if applicable) and use the Products, as may be required under applicable local, state and federal law. Buyer has provided all information, records, reports, documentation, declarations, and/or registration/ certification/ authorization/ license numbers as required by all applicable regulatory bodies and agencies for the purchase of the Products, and such information is accurate and complete. Buyer further agrees to provide any and all requested information that may be needed by Seller after fulfillment of a Sales Order Acknowledgment to fulfill Seller’s obligations under applicable local, state, and federal laws. Buyer consents to Seller disclosing such information provided under this section in order for Seller to comply with its regulatory and legal obligations.